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Choosing a mobile offer in France can be a lot cheaper than in the Philippines, and offers more services, some of which are quite interesting. But the steps can be a little bit more complicated and time-consuming. With some guidance, we assure you that nothing is insurmountable.
First, you need to assess your needs :
– What do you need it for ? Do you want to make calls, or just receive them ?
– Do you want to make calls abroad ?
– Will you mainly use your package for Internet ?
– What’s more important: price or stability ?
These are just some of the questions we’ll try to answer, to help you make the most of this comparison of the leading providers.
To begin with, here are the different services you’ll find in the different offers.
Mobile Internet: Mobile phone operators also offer mobile Internet packages. These packages may have different data packs, SMS, calls abroad, to be used for the duration of a full month.
Additional services: In addition to basic services, many providers offer additional services such as security, 2 phone numbers on the same sim card, loan in case of theft…
Bundles: Providers offer bundles with Iphone or Samsung packs.
In this article, we are going to present each mobile company in France and we are going to answer the same questions so that you can easily compare the services, qualities and shortcomings of each.
What is ORANGE ?
Orange is one of the world’s leading telecommunications and digital services operators. They serve 298 million individual, professional and corporate customers as of December 31, 2023. They are one of the world leaders in telecommunications services for multinational companies, under the Orange Business brand.
What are its strengths ?
Quite simply, it’s the quality of its network. Orange manages the universal telecommunications service, which is responsible for providing everyone with a connection.
What are its weak points ?
Orange’s only weak point is that it charges higher rates than the competition. If your aim is to prioritize quality over rates, this may not be a weak point for you.
What’s the coverage ?
You can click here to access the link to see 3g, 4g, 5g coverage on the entire map of France, or by entering your home address, for example.
What mobile offers are available ?
This article will be updated as often as necessary as prices change, as they can change at any time. You can view the offers directly on this page.
| PACKAGE | CALL | SMS/MMS | DATA | ADDITIONAL PERKS | PRICES AND CONDITIONS |
| 2h 100Mo | 2 hours worth of calls in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | Unlimited SMS/MMS in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | 100MB mobile internet usable in mainland France and Europe, DOM, Switzerland/Andorra zones | – | €2.99/month for 6 months then €8.99/month No commitment |
| Forfait 2h 20Go | 2 hours worth of calls plus unlimited calls to 3 chosen numbers in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | Unlimited SMS/MMS in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | A cap of 20GB mobile internet for use in mainland France and Europe, French overseas departments, Switzerland/Andorra. | – | €16.99/month for 6 months then €19.99/month No commitment |
| Forfait 100Go 5G | Unlimited calls in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | Unlimited SMS/MMS in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | 100GB mobile internet (reduced speed beyond that) for use in mainland France and in Europe, the French overseas departments and Switzerland/Andorra. | – | €16.99/month for 6 months then €31.99/month No commitment |
| Série Spéciale 120Go 5G | Unlimited calls in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | Unlimited SMS/MMS in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | 120GB mobile internet (reduced speed beyond that) for use in France and 50GB (reduced speed beyond that) for use in Europe, French overseas departments, Switzerland/ Andorra. | – | €24.99 /month No commitment |
| Forfait 170Go 4G/5G | Unlimited calls in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | Unlimited SMS/MMS in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | 170GB mobile internet (reduced speed beyond that) in France and 100GB (reduced speed beyond that) also usable in Europe, French overseas departments, Switzerland and Andorra. | Multi-SIM Internet : A 2nd SIM card on request for a tablet or Airbox or a second mobile Free activation fee | 22.99/month for 6 months then €34.99/month No commitment |
| Forfait 200Go 5G 4G/5G | Unlimited calls in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | Unlimited SMS/MMS in France and from Europe, DOM, Switzerland/ Andorra to these zones and France | 200GB mobile internet (reduced speed beyond that) in France and 120GB (reduced speed beyond that) also usable in Europe, French overseas departments, Switzerland and Andorra. | Multi-SIM Internet : A 2nd SIM card on request for a tablet or Airbox or a second mobile. Free activation costs A special price on a new mobile on subscription and every 2 years. | €32.99/month for 6 months then €44.99/month 24-month commitment |
| Forfait 240Go 5G | Unlimited calls to landlines in over 100 destinations and to landlines and mobiles in Europe, USA and Canada | Unlimited SMS in France and from Europe to France and Europe and unlimited SMS/MMS to Europe | 240GB mobile internet (reduced speed beyond that) in France and 140GB (reduced speed beyond that) also usable in Europe, French overseas departments, Switzerland and Andorra. | Multi-SIM internet and Multi-SIM calls and internet on demand for a tablet, Airbox or a second mobile Free activation fee Premium cell phone loan: In the event of theft, breakdown, loss or breakage of your cell phone, Orange lends you a premium smartphone (iOS or Android) free of charge for 1 month. | €64.99 /month 24-month commitment |
What is FREE ?
Free Mobile is a mobile operator with 3G and 4G licenses, offering the most attractive mobile packages on the French market. The company is a subsidiary of the Iliad Group, a major player in the French Internet access and telecommunications market.
What are its strong points ?
Price! Free is the provider with the best quality/price ratio, and despite the fact that everyone else is raising their prices, Free is trying to keep theirs the same. Since the creation of its first €2 entry-level package in 2012, the price has never gone up, but the content has, and that’s something no one but Free has done!
What are its weak points ?
By experience I can say that the after-sales service sucks. If you have a problem you’ll get incompetent technicians who only read what’s written on their computers. It’s extremely difficult to be able to talk to someone competent.
Network quality is well below that of Orange, especially in 4G, where you will sometimes struggle to get an acceptable throughput, which can be a problem for video content consumers.
What is the coverage ?
You can click here to access the link to see 3g, 4g and 5g coverage on the map of France, or by entering your home address, for example.
What mobile offers are available ?
This article will be updated as often as necessary according to the evolution of prices, which can change at any time. You can view the offers directly on this page.
| PACKAGE | CALL | SMS/MMS | DATA | ADDITIONAL PERKS | PRICES AND CONDITIONS |
| Forfait 2€ | 2 hours worth of calls in France | Unlimited SMS & MMS | 50 MB 4G/4G+ Internet | Booster 5 GB option and unlimited calls in mainland France + €2.99/month | € 2 /month € 0 /month for Freebox subscribers No commitment |
| Série Free | Unlimited calls in France | Unlimited SMS & MMS | 110 GB 4G/4G+ Internet | – | €10.99/month for 1 year then Free 5G at €19.99/month No commitment |
| Forfait Free 5G | Unlimited calls in France | Unlimited SMS & MMS | 250 GB 5G/4G Internet | 35GB 4G roaming internet in 100 destinations Unlimited calls, SMS and MMS from Europe, DOM, Canada, Australia, Israel, USA, South Africa… OQEE by Free TV app included Free L1 logo Free Ligue 1 app Premium access included | €19.99/month €9.99/month for Freebox Pop subscribers No commitment |
What is BOUYGUES ?
Historically, Bouygues telecom was the first telephone operator to create the mobile package.
What are its strong points ?
Price, connection stability and constant speed.
What are its weak points ?
Personally I have had a very bad experience with this after-sales service. The change of my RIB was not taken into account and my direct debit was not made to the right account. My cancellation request due to my move abroad was not taken into account either, even though I was no longer in France…
What’s the coverage ?
You can click here to access the link to see 3g, 4g, 5g coverage on the entire map of France, or by entering your home address, for example.What mobile offers are available ?
What mobile offers are available ?
This article will be updated as often as necessary as prices change, as they can change at any time. You can view the offers directly on this page.
| PACKAGE | CALL | SMS/MMS | DATA | The plus | PRICES AND CONDITIONS |
| 2h 100Mo | 2 hours worth of calls from France to France/ DOM and from EUR/ DOM to FR/ EUR/ DOM | Unlimited SMS/MMS | 100 MB in mainland France/ Europe/ DOM | Free loan of a phone in the event of breakdown, loss, theft or breakage Smartphone security solutions (Norton included for 24 months) | € 0/month for 6 months then €5.99/month 12-month commitment |
| Forfait 100 Go 5G SIM Seule | Unlimited calls from mainland France to mainland France/ DOM, and from Europe/ DOM/ Switzerland to mainland France, Europe/ DOM/ Switzerland | Unlimited SMS & MMS from mainland France to mainland France/ DOM, and from Europe/ DOM/ Switzerland to mainland France, Europe/ DOM/ Switzerland | 100 GB in mainland France/ Europe/DOM/ Switzerland | Free loan of a telephone in the event of breakdown, loss, theft or breakage Smartphone security solutions (Norton included for 24 months) | €10.99/month for 6 months then €25.99/month 12-month commitment |
| Forfait Free 5G | Unlimited calls from mainland France to landlines in 120 destinations More details Unlimited calls to and from mainland France/ Europe/ DOM/ Switzerland | Unlimited SMS & MMS to and from mainland France/ Europe/ DOM/ Switzerland | 200 GB in mainland France/ Europe/ DOM/ Switzerland, including 35 GB in 15 other international destinations | A 2nd Internet SIM card to use your plan on a second device (tablet, watch…) Free loan of a telephone in the event of breakdown, loss, theft or breakage Smartphone security solutions (Norton included for 24 months) | €26.99/monthfor 6 months then €39.99/month 24-month commitment |
| 1 à 20Go | 2 hours worth of calls calls | Unlimited SMS/MMS | 1 GB mobile internet in mainland France | Free loan of a telephone in the event of breakdown, loss, theft or breakage Smartphone security solutions (Norton included for 24 months) | €4.99/month for 6 months then €12.99/month 24-month commitment |
| 2h 100Mo | 2 hours worth of calls | Unlimited SMS/MMS from and to France/ Europe/ DOM, and from Europe/ DOM to mainland France, Europe/ DOM | 100Mb 5G | Easy payment in 24 monthly instalments Free telephone loan in the event of breakdown, loss, theft or breakage Smartphone security solutions (Norton included for 24 months) | €0/month for 6 months then €5.99/month 24-month commitment |
| 300Go | Unlimited calls to and from mainland France/ Europe/ DOM/ Switzerland Unlimited calls from mainland France to landlines in 120 destinations More details | Unlimited SMS/MMS to and from mainland France/ Europe/ DOM/ Switzerland | 300 GB in mainland France/ Europe/ DOM/ Switzerland, including 40 GB in 20 other international destinations | A 2nd Internet SIM card to use your plan on a second device (tablet, watch…) Free loan of a telephone in the event of breakdown, loss, theft or breakage Smartphone security solutions (Norton included for 24 months) | €39.99/month for 6 months then €52.99/month 24-month commitment |
How do I take out a phone subscription ?
Go directly to a store : You can talk directly to a salesperson. Ask questions and test the phones available in packs, etc. The advantage is that you get your SIM card directly, without having to go through the post.
Subscribing online : You can go directly to the supplier’s website. Fill in the required information and attach the necessary documents. The waiting time will be a little longer, as you’ll have to wait to receive your SIM card by post.
Documents required in both cases :
- A photocopy of your identity card, residence permit or passport
- RIB from your bank
- And sometimes proof of address less than three months old (EDF bill, contract, etc.)
Things to Know
1. If you want to switch from one telephone provider to another, you can ask to keep the same telephone number. The operator usually takes care of this.
2. As you can see, some subscriptions have a minimum commitment period. If the commitment period is 12 months and you want to break the contract before the end of the 12 months, you’ll have to pay a fee which is usually high. Unless, for example, you’re moving abroad, in which case you’ll be asked to provide a few documents to prove this.
If you wish to cancel your contract, you must send your request by post, preferably by registered letter with acknowledgement of receipt. You are not obliged to give a reason for cancellation. You must pay a cancellation fee. These charges must be mentioned in your contract.
3. So we’ve looked at the main mobile providers. There is also SFR, but it doesn’t appear in this list because the reviews are generally so negative that we’d rather not recommend it, and we’ve personally never tried it.
4. There are many other mobile providers offering a wide range of packages and prices, such as: La Poste Mobile, Lycamobile, NRJ Mobile, RED, Sosh, Cdiscount Mobile, YouPrice, etc.
There’s a lot of competition, so prices are often low. Don’t hesitate to look out from time to time for temporary promotions that are often very attractive.
5. Before taking out or changing a mobile package, don’t forget to check its network coverage. If you take out a 5G package, it would be a shame to find out at the last minute that you can only get 4G and not 5G at that particular area.
6. Some providers, like SFR, often change their prices just by sending an e-mail, which often ends up in SPAM, so you pay more without realizing it and without being able to appeal against the change.
7. Generally, if you have an Internet subscription with a provider, and you want to take out a telephone subscription with them, you’ll pay for your telephone subscription because you’ll be entitled to one subscriber each month.
If you’re lost in this jungle of packages, we can help you. Subscribe to our pack so that we can help you set up in France.